Privacy Policy

Overview

Seedance 2.5 provides AI video generation tools that help users create videos from text prompts, uploaded images, and related creative inputs. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

By using Seedance 2.5, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

1. Account Information

   • Name, email address, authentication details, and account settings.
   • Used to create your account, keep it secure, and provide support.

2. Creative Inputs and Generated Content

   • Text prompts, uploaded images, generation settings, task history, generated videos, thumbnails, and related metadata.
   • Used to provide AI generation features, display your history, troubleshoot tasks, and improve product reliability.

3. Usage and Device Information

   • Pages visited, feature usage, browser type, device information, IP address, referral source, approximate location, and log data.
   • Used for security, analytics, abuse prevention, debugging, and service improvement.

4. Payment and Billing Information

   • We may receive transaction status, plan, invoice, subscription, credit balance, and payment-related identifiers from payment providers.
   • Payment card details are handled by third-party payment processors and are not stored directly by Seedance 2.5.

5. Cookies and Similar Technologies

   • We may use cookies, local storage, analytics tools, and similar technologies to remember preferences, support login sessions, measure performance, and improve the product.

How We Use Information

We use collected information to:

• Provide, operate, and maintain Seedance 2.5.
• Process AI video generation requests and show generation history.
• Manage accounts, authentication, credits, subscriptions, and payments.
• Detect abuse, fraud, spam, security incidents, and policy violations.
• Improve product quality, performance, reliability, and user experience.
• Respond to support requests and service communications.
• Comply with legal obligations and enforce our Terms of Service.

AI Processing and Service Providers

To provide generation, storage, analytics, authentication, payment, email, and infrastructure services, we may share necessary information with trusted third-party providers. These providers are authorized to process information only as needed to perform services for Seedance 2.5, subject to their own security and privacy obligations.

Uploaded images, prompts, and generated outputs may be processed by AI infrastructure providers for the purpose of fulfilling your generation request.

How We Share Information

We do not sell your personal information. We may share information:

• With service providers that help us operate the website and product.
• When required by law, legal process, or government request.
• To protect the rights, safety, and security of users, Seedance 2.5, or others.
• In connection with a merger, acquisition, financing, or transfer of business assets.

Data Retention

We keep information for as long as needed to provide the service, maintain account and billing records, resolve disputes, enforce agreements, improve reliability, and comply with legal obligations. You may request deletion of certain account information, subject to operational, legal, and security limits.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No internet service can guarantee absolute security, and users are responsible for keeping account credentials confidential.

Your Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, export, or restrict certain personal information. You may also disable cookies through your browser settings, though some features may stop working properly.

Children's Privacy

Seedance 2.5 is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

International Use

Seedance 2.5 may be operated from and supported by infrastructure in multiple regions. By using the service, you understand that information may be processed in countries other than your own.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of Seedance 2.5 after changes become effective means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Website: seedance25-ai.org
Email: support@seedance25-ai.org